Effective Date: May 28, 2024

1. Introduction

Welcome to Brat Haus (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website meetatthebrathaus.com (the “Site”).

2. Information We Collect

We may collect and process the following types of personal information:

a. Information You Provide:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Reservation details

  • Feedback and reviews

b. Information Collected Automatically:

  • IP address

  • Browser type and version

  • Time zone setting

  • Browser plug-in types and versions

  • Operating system and platform

  • Information about your visit, including the URL clickstream to, through, and from our Site (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services, including processing reservations and orders.

  • To communicate with you regarding your reservations, orders, or any inquiries you may have.

  • To send promotional emails about new menu items, special offers, or other information we think you may find interesting.

  • To personalize your experience on our Site.

  • To analyze data to improve our website, services, and customer experience.

  • To comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, email delivery, hosting services, and customer service.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.

  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request access to your personal information.

  • Rectification: The right to request correction of any inaccurate or incomplete personal information.

  • Erasure: The right to request deletion of your personal information.

  • Restriction: The right to request restriction of processing of your personal information.

  • Data Portability: The right to request the transfer of your personal information to another party.

  • Objection: The right to object to the processing of your personal information.

To exercise any of these rights, please contact us at contactbruchachos@gmail.com.

7. Cookies

Our Site uses cookies to enhance your browsing experience. Cookies are small files placed on your device that collect information about your interactions with our Site. You can control and manage cookies through your browser settings.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to read the privacy policies of each website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Brat Haus
10310 N Main St. Richmond, IL 60071
info@richmondbrathaus.com
815-862-1762

Thank you for visiting Bruchachos. We value your privacy and appreciate your trust in us.